custom wig questions .

custom wig questions ### Custom Wig – Frequently Asked Questions

**Why is the total price different for each wig?**

Each custom wig is uniquely designed to match your personal preferences. Pricing varies depending on your selected options, including lace type, hair length, density, color customization, and overall styling complexity. Before production begins, we carefully review your request and confirm the final price with you to ensure full transparency.

**How much will my wig cost in total?**

Most of our custom wigs typically range between **$1,200 – $2,000 USD**. Once you submit your Custom Order Form, our team evaluates your specifications and provides a detailed quote for your approval. You are not required to make any additional payment unless you agree to the final pricing.

**What does the deposit cover?**

The deposit secures your position in our production queue and initiates the customization process. It includes a full consultation, design planning, evaluation of your reference photos, and confirmation of all wig specifications. Please note that deposits are non-refundable once work has started on your order.

**When do I pay the remaining balance?**

After finalizing your design and confirming the total cost, you will receive an invoice for the remaining balance. Production will only begin once the full payment has been completed and approved.

**How long does production take?**

Order confirmation typically takes **1–3 business days**. Production time depends on the level of customization required, and we will provide a clear timeline before starting your wig.

**Can I cancel or return my custom wig?**

Due to the personalized and hygienic nature of our wigs, all custom orders are final sale. However, if there is a verified workmanship issue, we are committed to resolving it promptly.

**Can you match a specific color or style?**

Yes, you can upload reference photos, including looks from models or influencers. We aim to replicate your desired style as closely as possible and will suggest any necessary adjustments before production begins.